What to know before you hire Virtual Assistants : types, tasks, price range, pros, cons and hiring tips
We have ranked the top 13 Virtual Assistant types based on Search Demand.
Here is an overview of the top 13 virtual assistant types for 2024, detailing typical tasks, price ranges, pros, and cons.
Virtual Assistant Tasks give you an idea of what business related tasks each Virtual Assistant can do for your business. Average Price ranges are estimates based from other hiring platforms such as Upwork and freelancer.com. The Pros (advantage) and Cons (disadvantages) are based on the complexity of the Virtual Assistant hiring process. We also added some Hiring tips to help you get started.
This information is based on current market demands and feedback from industry sources:
1. Real Estate Virtual Assistant
- Tasks: Managing property listings, coordinating transactions, scheduling appointments, and conducting market research.
- Average Price Range: $15 – $40 per hour.
- Pros: Saves real estate agents time on administrative tasks; efficient in managing client communications.
- Cons: Requires some industry knowledge for best results, which may add to training time.
- Hiring tip: Seek candidates with knowledge of local real estate regulations and familiarity with property management software, like MLS or Zillow, to streamline onboarding.
2. Virtual Personal Assistant
- Tasks: Handling scheduling, booking travel, organizing personal tasks, and managing personal emails.
- Average Price Range: $10 – $35 per hour.
Pros: Flexible across industries; ideal for entrepreneurs and executives needing both personal and professional support. It is easy to find someone for this job. - Cons: Can lack specialization; usually best for individuals rather than corporate use.
- Hiring Tip: Prioritize candidates with demonstrated organizational skills and proactive communication. Look for those who have managed complex, multi-part schedules effectively in the past.
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3. Amex Virtual Assistant (American Express)
- Tasks: Assisting with customer service for American Express cardholders, addressing queries, and providing account support.
- Average Price Range: Salaried role, usually within corporate structures.
- Pros: Specialized training provided by Amex; ensures a high standard of customer service.
- Cons: Limited to American Express-specific services; not available for general hiring.
4. Virtual Medical Assistant
- Tasks: Scheduling patient appointments, managing medical records, and supporting telehealth services.
- Average Price Range: $20 – $50 per hour.
- Pros: Reduces healthcare administrative burden; HIPAA-compliant professionals improve patient data management.
- Cons: Requires HIPAA certification; high hourly rate compared to general VAs.
- Hiring Tip: Ensure candidates have certifications like HIPAA, which is essential for handling sensitive patient data. Look for experience in healthcare environments to ensure they can handle medical terminology.
5. Virtual Administrative Assistant
- Tasks: Office support including data entry, calendar management, and email handling.
- Average Price Range: $12 – $30 per hour.
- Pros: Adaptable to various businesses; supports general office operations effectively.
- Cons: Limited industry-specific skills; often basic administrative support.
- Hiring Tip: Focus on candidates with experience in using tools like Microsoft Office, Google Workspace, and project management apps (Asana, Trello) for general admin tasks.
6. Amazon Virtual Assistant
- Tasks: Managing Amazon seller accounts, inventory, product listing, and customer inquiries.
- Average Price Range: $15 – $40 per hour.
- Pros: Optimizes Amazon sales processes; handles time-intensive e-commerce tasks.
- Cons: Specific to Amazon; may lack broader e-commerce skills.
- Hiring Tip: Look for knowledge of Amazon-specific platforms, including Amazon Seller Central. Familiarity with FBA (Fulfilled by Amazon) processes is a plus.
7. AI Virtual Assistant
- Tasks: Automated support for scheduling, reminders, and data entry through AI-powered software.
- Average Price Range: Often subscription-based, e.g., $10 – $50 per month.
- Pros: Cost-effective for basic tasks; available 24/7.
- Cons: Limited to automated responses; lacks personal touch and adaptability.
8. Virtual Executive Assistant
Tasks: High-level administrative support, project coordination, meeting management.- Average Price Range: $25 – $60 per hour.
- Pros: Experienced in managing executive tasks; ideal for leadership support.
- Cons: Higher hourly rate; may be overqualified for basic tasks.
- Hiring Tip: For executive support, prioritize candidates with experience managing high-level tasks, such as coordinating board meetings or preparing executive briefs, and a record of confidentiality.
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9. Virtual Marketing Assistant
- Tasks: Content scheduling, social media management, email marketing, and analytics.
- Average Price Range: $20 – $50 per hour.
- Pros: Skilled in digital marketing; supports brand-building efforts.
- Cons: May lack advanced marketing strategy skills; usually more tactical.
- Hiring Tip: Seek individuals with experience in social media and email marketing platforms (Hootsuite, Mailchimp) and familiarity with basic analytics (Google Analytics, Facebook Insights).
10. Virtual Legal Assistant
- Tasks: Drafting documents, managing case files, scheduling court dates.
- Average Price Range: $30 – $70 per hour.
- Pros: Familiar with legal procedures; aids attorneys in administrative tasks.
- Cons: Requires legal knowledge; high hourly rate due to specialization.
- Hiring Tip: Confirm legal industry experience and, ideally, formal paralegal training. Familiarity with legal document management software (e.g., Clio) is advantageous.
11. Virtual Accounting Assistant
- Tasks: Bookkeeping, managing invoices, reconciling accounts.
- Average Price Range: $25 – $60 per hour.
- Pros: Helps businesses manage finances without full-time accountant costs.
- Cons: Limited to bookkeeping tasks; may require additional training for tax-related roles.
- Hiring Tip: Look for proficiency in accounting software (QuickBooks, Xero) and request candidates with a background in bookkeeping or finance to manage tasks with minimal supervision.
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12. Customer Service Virtual Assistant
- Tasks: Answering calls, managing live chats, responding to emails.
- Average Price Range: $10 – $25 per hour.
- Pros: Increases customer satisfaction through timely responses; suitable for high-volume support needs.
- Cons: Requires strong communication skills; handling complex inquiries may need additional training.
- Hiring Tip: Do simulation by chat or phone to look for soft skills.
13. Lead Generation Virtual Assistant
- Tasks: Cold calling, managing email lists, researching potential leads.
- Average Price Range: $15 – $35 per hour.
- Pros: Supports sales growth; saves time on prospecting tasks.
- Cons: Effectiveness varies by industry; may need regular oversight.
- Hiring Tip: Experience in sales prospecting is key. Look for candidates with familiarity in lead-generation tools (LinkedIn Sales Navigator, HubSpot) and an understanding of target audience research techniques.